Conditions d'utilisation
Dernière mise à jour : 1 juillet 2026
These Terms of Service (“Terms”) govern access to and use of Splendeo (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Splendeo is a software-as-a-service platform that uses artificial intelligence to process, enhance, and generate property and real estate images, including but not limited to virtual staging, photo enhancement, renovation rendering, and related visual outputs (“Outputs”). The Service is provided on an “as is” and “as available” basis.
2. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at
[email protected] if you suspect unauthorized use.
3. Subscriptions and payment
Certain features require a paid subscription, billed on a recurring basis (monthly or annual, as selected) through our payment processor, Stripe. By subscribing, you authorize us to charge your chosen payment method on a recurring basis until you cancel.
Prices may change with notice; changes apply to future billing cycles, not the current one. You may cancel at any time; cancellation takes effect at the end of the current billing period, and we do not provide partial-period refunds except as required by applicable law. Failed payments may result in suspension of access until resolved.
4. Uploaded content and your responsibilities
You retain ownership of the images and materials you upload to the Service (“Uploaded Content”). By uploading content, you grant us a limited, non-exclusive license to process, store, and transmit that content solely for the purpose of providing the Service to you.
You represent and warrant that:
- You own or have the necessary rights and permissions to upload and process the Uploaded Content, including any property photos that may depict third-party-owned real estate, interiors, or identifiable individuals.
- You will not upload content that is illegal, infringes the rights of others, or that you do not have authorization to use.
- You are solely responsible for ensuring that any Output you publish, distribute, or use in marketing materials (including listings) is not misleading to potential buyers, tenants, or other recipients — particularly where an Output depicts a renovated, staged, or altered version of a property that differs materially from its actual current condition.
5. AI-generated outputs
Outputs are generated using machine learning models and may contain inaccuracies, artifacts, or unintended elements. We do not guarantee that any Output will be accurate, suitable for a particular purpose, or free of errors. You are responsible for reviewing Outputs before use, particularly before publishing them externally.
Subject to your compliance with these Terms and payment of applicable fees, you own the Outputs generated from your Uploaded Content and may use them for your business purposes, including marketing and listings. We make no representation that Outputs are free of third-party intellectual property claims, and you assume the risk of any such claims arising from your use of an Output.
6. Acceptable use
You agree not to use the Service to: upload or generate content that is unlawful, defamatory, sexually explicit, or depicts minors inappropriately; upload images of people without their consent where such consent is legally required; attempt to reverse-engineer, scrape, or interfere with the Service or its underlying models; use the Service to build a directly competing product; or circumvent usage limits, rate limits, or subscription tiers through automated means. We reserve the right to suspend or terminate accounts that violate this section, with or without notice, depending on severity.
7. Third-party services
The Service relies on third-party infrastructure providers, including cloud hosting and AI model providers, to process Uploaded Content and generate Outputs. Use of the Service is also subject to the availability and performance of these third parties, which is outside our control.
8. Intellectual property
The Service itself, including its software, design, branding, and underlying technology, is owned by us or our licensors and is protected by intellectual property laws. Nothing in these Terms transfers ownership of the Service to you.
9. Disclaimers
The Service is provided without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
10. Limitation of liability
We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service will not exceed the amount you paid us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your Uploaded Content, your use of Outputs, or your violation of these Terms.
12. Termination
We may suspend or terminate your access to the Service at our discretion, including for breach of these Terms, non-payment, or extended inactivity. You may stop using the Service and cancel your subscription at any time.
13. Changes to these Terms
We may update these Terms from time to time. We will provide notice of material changes before they take effect. Continued use of the Service after changes take effect constitutes acceptance.